Customer Support Specialist

Customer Support Specialist Needed

Spread the love

Customer Support Specialist

Taxify Nigeria

Location(s): • Abuja, North Central — Nigeria

Specialization: • Customer Service

Industry: • ICT / Telecommunications • Logistics / Transportation

Application Deadline: November 27, 2017

Job Type Fulltime

Taxify Nigeria is recruiting for fulltime Customer Support Specialist.

JOB DETAILS

Taxify is one of the fastest growing ridesharing apps in the world with millions of happy customers in 20 countries, from Europe to Mexico to South Africa. Our mission is to build the smartest way to move in cities – more convenient than public transport, but cheaper than driving your car.

We are looking for an experienced candidates, who will make it easy and effortless for all Taxify users regardless of their country of location, to fill the position below:

Job Title: Customer Support Specialist

Location: Abuja

Job Description

You will:

  • Represent Taxify in any English spoken market, primarily the local market at first
  • Support all Taxify users and help them get the most out of our apps
  • Create loyal fans by showing them we really care
  • Contribute and share ideas to decrease the workload and improve the quality & speed of Taxify’s customer support
  • Be a key player in building a support team in a challenging hypergrowth environment.

JOB REQUIREMENTS

MIN REQUIRED EXPERIENCE:

Not Specified

MIN QUALIFICATION:

Not Specified

DESIRED COURSES:

Not Specified

OTHER REQUIREMENTS:

Requirements

We really want you to:

  • Understand what does outstanding customer support look like and be ready to go the extra mile
  • Be a hustler, not stopping after 20 obstacles a day
  • Have excellent spoken and written English, any other language is a plus
  • Be passionate about new technology and ridesharing
  • Be always ready to put customers first, be passionate about helping others
  • Be curious as to why customer support is contacted in the first place and be ready to tell the story to other teams within Taxify

We Offer

  • Competitive salary
  • A super motivated and talented team to work with
  • Flexible working hours
  • Free Taxify credit
  • Amazing experience working in one of the fastest growing start-ups in the world
  • Unique opportunity to shape the transport industry in EMEA
  • No corporate BS

How to Apply
Interested and qualified candidates should:

Use link to apply

Leave a Reply

Your email address will not be published. Required fields are marked *